15 docs tagged with "customer-journey"

What a ChurchWiseAI Pro Website customer sees at every touchpoint — distinct from the legacy PewSearch path

The complete ChurchWiseAI customer lifecycle — from first touchpoint through discovery, trial, onboarding, activation, retention, and referral advocacy

Layer 3 of the knowledge system — per-tier specs defining exactly what a customer sees at every touchpoint

How to create per-tier acceptance specs that define exactly what a customer sees at every touchpoint — the missing layer between feature matrices and E2E tests

What an IllustrateTheWord Premium customer sees at every touchpoint — discovery through working product

Post-mortem analysis of 40+ issues found during CEO manual walkthrough of Starter Chat journey as "Pastor Dave," with root cause analysis, methodology gaps, and actionable improvements

What a PewSearch Premium Page customer sees at every touchpoint — discovery through working product

What a PewSearch Pro Website customer sees at every touchpoint — discovery through working product

What a Pro Chat or Suite Chat customer sees at every touchpoint — discovery through working product. Combined spec; differences called out inline.

What a Pro Both (Voice + Chat bundle) customer sees at every touchpoint — discovery through working product

What a SermonWise Pro customer sees at every touchpoint — discovery through working product

What a Starter Both (Voice + Chat bundle) customer sees at every touchpoint — discovery through working product

What a Starter Chat customer sees at every touchpoint — discovery through working product

What a Starter Voice customer sees at every touchpoint — discovery through working product

What a Suite Both (Voice + Chat bundle) customer sees at every touchpoint — the top-tier plan