Starter Voice Tier — Full Acceptance Spec

  Property: ChurchWiseAI   Category: Voice Agent Tier: starter-voice Persona: pastor-admin Touchpoint: /admin/[token]

Preconditions

• Active premium_churches row with plan=starter-voice, status=active or preview
• church_voice_agents row exists with assigned phone number
• Logged in as church admin

Steps

#	Action	Expected Result
1	Open admin dashboard	Calls tab visible. Chatbot tab HIDDEN (voice-only tier).
2	Check Calls tab	Phone number shown, voice agent status shown, call log visible
3	Verify chatbot embed code section	Not present — starter-voice has no chatbot
4	Make a test call to the church's assigned number	Voice agent answers, greets with church name, follows HEAR protocol
5	Say 'I'd like to submit a prayer request'	Agent captures request, confirms receipt, logs to voice_prayer_requests
6	Check voice_prayer_requests table	New row with source=voice, church_id correct
7	Check Pro-only voice features (e.g. custom hold music, advanced routing)	Locked with upgrade prompt

Known Failure Modes

• Chatbot tab visible — tier gating broken
• Voice agent doesn't answer — SIP trunk or dispatch rule misconfigured
• Prayer request not logged — DB write failure
• Wrong church greeting — session.py resolve_route() returning wrong church config

References

• Playwright spec: e2e/delivers/acceptance/starter-voice.spec.ts
• Acceptance spec: acceptance/starter-voice.md
• Code files:
  • src/lib/tier-config.ts
  • voice-agent-livekit/session.py
  • voice-agent-livekit/verticals/church/
  • src/app/admin/[token]/

Notes

Voice agent is multi-tenant (one deployed agent serves all churches). Routing happens in session.py:resolve_route() via phone number lookup. Plan: $49.95/mo + $49.95 setup fee. Annual: setup waived. Full expected output spec: acceptance/starter-voice.md.