Persona: Pastor Maria — Catholic Tradition Journey

  Property: ChurchWiseAI   Category: UX / Flow Tier: starter Persona: pastor-maria-catholic-journey Touchpoint: /chatbot, /admin/[token]

Preconditions

• Visitor is Catholic priest (pastor equivalent) setting up chatbot
• Church: St. Mary's Basilica, 800+ parishioners, mostly Spanish-speaking
• Chatbot trained for Catholic theology, sacraments, liturgy

Steps

#	Action	Expected Result
1	Navigate to chatbot setup	Denomination selector available. Catholic option selectable. Defaults to Catholic content if detected.
2	Select system prompt for Catholic context	Pre-configured prompts available for Catholic scenarios: sacrament questions, Eucharist, Mary/saints, confession guidance.
3	Upload Catholic theological documents	Knowledge base builder accepts Catechism excerpts, Vatican documents, Pope encyclicals. File upload supports PDF, DOC, TXT.
4	Check theology vocabulary accuracy	Bot understands Catholic vocabulary: 'transubstantiation', 'veneration', 'liturgy', 'sacrament' — no Protestant confusion.
5	Test chatbot with Catholic-specific question	Bot responds with Catholic-accurate answer. Example: 'What is the Eucharist?' gets Catholic explanation, not generic spiritual answer.
6	Check for Spanish language support	Language toggle available for Spanish. Bot responds in natural Spanish, not machine-translated.
7	Verify Marian content appropriate	References to Mary/saints treated respectfully per Catholic tradition. No Protestant minimization.
8	Check liturgical calendar integration	Chatbot aware of Catholic liturgical calendar (Advent, Lent, Easter timing, saint days). Contextual responses.
9	Look for confession/reconciliation guidance	Chatbot can direct parishioners to confession guidelines without replacing sacrament. Appropriate spiritual boundaries.
10	Test sacrament FAQs	Sacrament questions (baptism, confirmation, marriage, ordination, anointing) answered per Catholic doctrine.

Known Failure Modes

• Chatbot returns Protestant answers to Catholic questions — Maria loses trust
• No Spanish language option — doesn't serve parishioner base
• Mary/saints minimized or missing — culturally inappropriate for Catholic
• Liturgical calendar missing — seasonal context lost
• Oversimplifies sacraments — not suitable for teaching

References

• Playwright spec: e2e/delivers/personas/pastor-maria-catholic-journey.spec.ts
• Code files:
  • src/app/api/chatbot/stream/route.ts
  • src/lib/theological-config.ts (if exists)
  • src/app/admin/[token]/components/ChatbotSetup.tsx

Notes

Maria is a Catholic priest who needs bot trained for Catholic theology. Geography: Spanish-speaking church. Needs: Catholic doctrine accuracy, Spanish language, sacrament knowledge, liturgical calendar awareness, Marian/saints respect. Vague 'Christian' default doesn't work — theology vocabulary and cultural context matter.