Smoke Journey: Chatbot Signup Flow

  Property: ChurchWiseAI   Category: UX / Flow Tier: starter-chat Persona: pastor-new Touchpoint: /pricing, /onboard, /admin

Preconditions

• New visitor landing on pricing page
• Wants to start with basic chatbot only

Steps

#	Action	Expected Result
1	Navigate to /pricing	Pricing page loads in <2s. All three tiers visible.
2	Select Chat Only channel	Channel toggle switches to Chat. Pricing updated. Starter Chat shows $14.95.
3	Click Get Started for Starter Chat	Navigated to /onboard?plan=starter_chat. Page loads in <3s.
4	Fill onboard form (church name, email, plan)	Form accepts input. No validation errors. Submit button enabled.
5	Click Create Church button	Stripe checkout loads. No errors. Can proceed to payment (test or live).
6	Complete payment (test card 4242 4242 4242 4242)	Payment succeeds. Redirected to /admin/[token].
7	View admin dashboard after signup	Dashboard loads. Shows Starter Chat plan. Chatbot tab visible.
8	Verify chatbot is active	Can preview/test chatbot. Widget loads with church-specific configuration.

Known Failure Modes

• Onboard page doesn't load with plan context — pastor confused
• Stripe checkout fails — revenue leak
• Admin dashboard blank after payment — signup incomplete
• Chatbot not working immediately — poor first impression

References

• Playwright spec: e2e/journeys (conceptual)
• Code files:
  • src/app/pricing/page.tsx
  • src/app/onboard/page.tsx
  • src/app/admin/[token]/page.tsx
  • src/app/api/stripe/webhook/route.ts

Notes

End-to-end flow from marketing (pricing) through payment to admin dashboard activation. Tests the critical path: if signup is broken, revenue goes to zero. Must verify each step loads fast, form accepts input, payment succeeds, and dashboard works immediately after. Run after every payment-related change.